Claims are handled by our team here in Australia – our aim is to work closely with you and your vet to ensure your claim is settled as quickly and smoothly as possible.

We are available throughout the process to discuss any issues and get involved to ensure a satisfactory outcome for you in the unfortunate event that you need to make a claim.

If an incident occurs that may result in a claim, please remember the following

• If your horse is ill or injured, don't delay calling your vet - follow all vet advice in terms of treatment.
• If your claim is for theft, Straying or Malicious Damage to your horse, you must make a report to Police then contact us immediately so we can guide you through the claims process.
• Notify us on 1800 986 445 at the earliest convenient opportunity.

To lodge a claim, simply complete the relevant claim form from below and one of our claims specialists will be in contact with you shortly.

• Horse Loss of Use Claim Form
• Horse Mortality Claim Form
• Horse Claim Form